Subprocessors
Under our Data Processing Agreement, ACQI may engage **subprocessors** to support delivery of the Services. We remain responsible for their performance as set out in the DPA.
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Page is published for transparency; founder will fill these before the final version goes out under counsel review.
# Subprocessors
Controller / provider: ACQI.AI LTD Last updated: {{LAST_UPDATED}} Contact for objections / notices: {{PRIVACY_EMAIL}} · {{LEGAL_EMAIL}}
Under our Data Processing Agreement, ACQI may engage subprocessors to support delivery of the Services. We remain responsible for their performance as set out in the DPA.
Enterprise customers: material changes receive at least 30 days’ prior notice (email or portal), with objection rights as in the DPA.
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1.How to read this list
| Column | Meaning |
|---|---|
| Purpose | Why we use them |
| Data categories | Typical personal data involved |
| Location | Primary processing region(s) |
| Status | Active / Planned |
Luna / ops: Only list vendors that actually process personal data for ACQI production. Remove placeholders before go-live. Prefer UK/EU regions where commercially viable.
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2.Infrastructure & platform
| Subprocessor | Purpose | Data categories | Location(s) | Status |
|---|---|---|---|---|
| {{CLOUD_PROVIDER_2}} e.g. Amazon Web Services | Optional hosting / CDN | As above | {{REGION_2}} | {{STATUS}} |
| {{DNS_CDN}} e.g. Cloudflare | DNS, WAF, CDN for website | IP, request metadata | Global edge | {{STATUS}} |
Note: Desktop-first discovery may process customer estate data locally without these providers receiving estate personal data. Hosted components (website, account, optional cloud services) do use infrastructure vendors.
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3.Communications, CRM & support
| Subprocessor | Purpose | Data categories | Location(s) | Status |
|---|---|---|---|---|
| {{CRM}} e.g. HubSpot / Salesforce | Sales CRM | Lead & customer business contacts | {{REGION}} | {{STATUS}} |
| {{SUPPORT_DESK}} e.g. Intercom / Zendesk | Support chat/tickets | Support content, contact data | {{REGION}} | {{STATUS}} |
| {{CALENDAR_BOOKING}} e.g. Calendly | Demo scheduling | Name, email, company | {{REGION}} | {{STATUS}} |
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4.Analytics & marketing (website)
| Subprocessor | Purpose | Data categories | Location(s) | Status |
|---|---|---|---|---|
| {{MARKETING_PIXELS}} | Campaign measurement (after consent) | Cookie IDs, page events | {{REGION}} | {{STATUS}} |
Non-essential tags load only after cookie consent.
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5.AI / LLM providers (only if ARIA or similar enabled)
| Subprocessor | Purpose | Data categories | Location(s) | Status |
|---|
Controls:
- AI features are optional / configurable
- Customer personal data must not be used to train models for other customers (contractual + provider zero-retention options where available)
- See AI Features Disclosure
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6.Security & operations
| Subprocessor | Purpose | Data categories | Location(s) | Status |
|---|---|---|---|---|
| {{STATUS_PAGE}} | Status communications | Email if subscribed | {{REGION}} | {{STATUS}} |
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7.Affiliates
| Entity | Purpose | Notes |
|---|
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8.Updates
| Version date | Change |
|---|
Subscribe to updates: {{PRIVACY_EMAIL}} with subject “Subprocessor notice list”.
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Draft. Must match DPA Annex B–2 and real vendor stack before customer diligence.