Privacy Policy

Last updated: January 2025

Overview

ACQI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Contact information (name, email, phone number, company name)
  • Account credentials (username, password)
  • Communication preferences
  • Feedback and correspondence

Information Collected Automatically

  • Device and browser information
  • IP address and approximate location
  • Pages visited and time spent
  • Referring website or source

ACQI Software

Important: ACQI is a desktop application that runs entirely on your infrastructure. Discovery data stays on your network. We do not collect, transmit, or store any of your organization's discovery data on our servers.

How We Use Your Information

  • Provide and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to inquiries and provide support
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

  • Contract: Processing necessary to fulfill our contractual obligations
  • Legitimate Interest: Processing for our legitimate business interests
  • Consent: Where you have given explicit consent
  • Legal Obligation: Processing required by applicable law

Data Sharing

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
  • Business Partners: Authorized resellers and implementation partners
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@acqi.ai.

Cookies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

  • Essential: Required for website functionality
  • Analytics: Help us understand how visitors use our site
  • Marketing: Used to deliver relevant advertisements

You can control cookies through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

For questions about this privacy policy or our data practices, contact:

ACQI Privacy Team

Email: privacy@acqi.ai